Terms of Service
Last updated: January 21, 2026
1. Acceptance of Terms
By accessing or using American Girl HQ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
American Girl HQ provides a platform for collecting, tracking, and valuing American Girl dolls and related items. Our services include:
- AI-powered doll identification from photos
- Collection management and tracking tools
- Market value estimates based on aggregated data
- Educational resources and guides
3. User Accounts
To access certain features, you must create an account. You are responsible for:
- Providing accurate and complete registration information
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload malicious content or attempt to compromise the Service
- Impersonate others or misrepresent your affiliation
- Scrape, harvest, or collect data from the Service without permission
- Interfere with or disrupt the Service or its infrastructure
- Violate any applicable laws or regulations
5. Intellectual Property
The Service and its original content, features, and functionality are owned by American Girl HQ and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you upload (such as photos of your dolls). By uploading content, you grant us a license to use, store, and process that content for the purpose of providing the Service.
6. Value Estimates Disclaimer
VALUE ESTIMATES ARE FOR INFORMATIONAL PURPOSES ONLY. Our value estimates are based on aggregated market data and should not be considered professional appraisals. Actual sale prices may vary significantly based on:
- Individual item condition
- Market conditions at time of sale
- Buyer and seller negotiation
- Platform and location of sale
We are not responsible for any financial decisions made based on our estimates. For insurance or high-value transactions, we recommend obtaining a professional appraisal.
7. AI Identification Disclaimer
Our AI doll identification technology is provided as a convenience and may not always be accurate. Identifications should be verified, especially for valuable dolls. We are not responsible for misidentifications or any consequences thereof.
8. Trademark Disclaimer
American Girl HQ is an independent platform and is NOT affiliated with, endorsed by, or connected to American Girl®, Mattel, Inc., or any of their subsidiaries. "American Girl" is a registered trademark of American Girl, LLC, a subsidiary of Mattel, Inc. All trademarks are property of their respective owners.
9. Subscription and Payments
Some features require a paid subscription. By subscribing, you agree to:
- Pay all fees associated with your chosen plan
- Automatic renewal unless canceled before the renewal date
- Price changes with 30 days notice
Refunds are handled on a case-by-case basis. Contact support for refund requests.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMERICAN GIRL HQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.
11. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may terminate your account at any time by contacting us.
12. Changes to Terms
We may modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
14. Contact Information
For questions about these Terms, please contact us at:
Email: legal@americangirlhq.com
Or visit our Contact Page
By using American Girl HQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.